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Submit system configuration data

To provide assistance as quickly and accurately as possible, ESET requires information about ESET Smart Security Premium configuration, detailed system information and running processes (ESET SysInspector log file) and registry data. ESET will use this data only to provide technical assistance to the customer.

After you submit the web form, your system configuration data will be sent to ESET. Select Always submit this information if you want to remember this action for this process. To submit the web form without sending any data, click Don't submit data and continue.

You can configure the submission of system configuration data in Advanced setup > Tools > Diagnostics > Technical Support.


If you have decided to submit system configuration data, it is necessary to fill out and submit the web form. Otherwise, your ticket will not be created, and your system configuration data will be lost. If the system configuration data cannot be submitted, fill in the web form and wait for instructions from Technical Support.