Alerts and notifications

message_importantLooking for information about common alerts and notifications?

Threat found

The virus signature database was successfully updated to version NUMBER

Address has been blocked


The Alerts and notifications section under User interface allows you to configure how threat alerts and system notifications (for example, successful update messages) are handled by ESET Smart Security Premium. You can also set the display time and transparency of system tray notifications (this applies only on systems that support system tray notifications).


Alert windows

Disabling Display alerts will cancel all alert windows, and is only suitable for a limited amount of specific situations. For most users, we recommend that this option be left in its default setting (enabled).

In-product messaging

Display marketing messages – In-product messaging has been designed to inform users of ESET news and other communications. Sending marketing messages requires the consent of a user. Therefore, marketing messages are not sent to a user by default (shown as a question mark). By enabling this option, you agree to receive ESET marketing messages. If you are not interested in receiving ESET marketing material, disable the option.

Desktop notifications

Notifications on the Desktop and balloon tips are informative only, and do not require user interaction. They are displayed in the notification area at the bottom right corner of the screen. To activate Desktop notifications, select Display notifications on desktop.

Enable Do not display notifications when running applications in full-screen mode to suppress all non-interactive notifications. More detailed options, such as notification display time and window transparency can be modified below.

Display Security report notifications – You can enable or disable Security report notifications.

The Minimum verbosity of events to display drop-down menu allows you to select the severity level of alerts and notifications to be displayed. The following options are available:

Diagnostic – Logs information needed to fine-tune the program and all records above.

Informative – Records informative messages, including successful update messages, plus all records above.

Warnings – Records critical errors and warning messages.

Errors – Errors such as "Error downloading file" and critical errors will be recorded.

Critical – Logs only critical errors (error starting antivirus protection, built-in firewall, etc...).

The last feature in this section allows you to configure the destination of notifications in a multi-user environment. The On multi-user systems, display notifications on the screen of this user field specifies which user will receive system and other notifications on systems allowing multiple users to connect at the same time. Normally, this would be a system or network administrator. This option is especially useful for terminal servers, provided that all system notifications are sent to the administrator.

Message boxes

To close pop-up windows automatically after a certain period of time, select Close message boxes automatically. If they are not closed manually, alert windows are automatically closed after the specified time period elapses.

Confirmation messages – Shows you a list of confirmation messages that you can select to display or not to display.