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Exclusions

File extension exclusions

This type of exclusion can be set up for Real-time file system protection, On-demand scans and Remote scanning.

1.In the Web interface, click Setup.

2.Navigate to:

Protections > Real-time file system protection > Threatsense parameters to modify exclusions related to Real-time file system protection

Detection engine > Malware scans > On-demand scan > Threatsense parameters to modify exclusions related to On-demand scan (custom scan)

Detection engine > Remote scanning > Threatsense parameters to modify exclusions related to Remote scanning

3.Next to File extensions excluded from scanning, click Edit.

4.Click Add and type the extension to exclude. To define several extensions at once, click Enter multiple values, and type the applicable extensions separated by a new line or another separator you selected.

5.Click OK, then click Save to close the dialog.

6.Click Save to save the changes.

Performance exclusions

By excluding paths (folders) from being scanned, the time needed to scan the file system for the presence of malware can be significantly decreased.

1.In the Web interface, click Setup > Detection Engine.

2.Next to Performance exclusions, click Edit.

3.Click Add, define the Path to be skipped by the scanner. Optionally add a comment for your information.

4.Click OK, then click Save to close the dialog.

5.Click Save to save the changes.

Exclusion paths

/root/*—The "root" directory and all of its sub-directories and their content.

/root—The "root" file only.

/root/file.txt—The file.txt in "root" directory only.


example

Wildcards in the middle of a path

We highly recommend that you do not use wildcards in the middle of a path (for example /home/user/*/data/file.dat) unless your system infrastructure requires it. See the following Knowledgebase article for more information.

There are no restrictions to using wildcards in the middle of a path when using detection exclusions.