Log files

Each ESET Security Management Center component performs logging. ESMC components write information about certain events into log files. The location of log files varies depending on the component. The following is a list of log file locations:

Windows

ESMC Server

C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs\

ESET Management Agent

C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\

ESMC Web Console and Apache Tomcat

C:\ProgramData\ESET\RemoteAdministrator\Tomcat\Logs\

See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html

Mobile Device Connector

C:\ProgramData\ESET\RemoteAdministrator\MDMCore\Logs\

Rogue Detection Sensor

C:\ProgramData\ESET\Rogue Detection Sensor\Logs\

Apache HTTP Proxy

C:\Program Files\Apache HTTP Proxy\logs\
C:\Program Files\Apache HTTP Proxy\logs\errorlog

on older Windows operating systems

C:\Documents and Settings\All Users\Application Data\ESET\...

note

Note

C:\ProgramData is hidden by default. hmtoggle_plus0 To display the folder...

Linux

ESMC Server

/var/log/eset/RemoteAdministrator/Server/
/var/log/eset/RemoteAdministrator/EraServerInstaller.log

ESET Management Agent

/var/log/eset/RemoteAdministrator/Agent/
/var/log/eset/RemoteAdministrator/EraAgentInstaller.log

Mobile Device Connector

/var/log/eset/RemoteAdministrator/MDMCore/
/var/log/eset/RemoteAdministrator/MDMCore/Proxy/

Apache HTTP Proxy

/var/log/httpd/

ESMC Web Console and Apache Tomcat

/var/log/tomcat/

See also https://tomcat.apache.org/tomcat-9.0-doc/logging.html

ESET RD Sensor

/var/log/eset/RogueDetectionSensor/

ESMC Virtual Appliance

ESMC VA configuration

/root/appliance-configuration-log.txt

ESMC Server

/var/log/eset/RemoteAdministrator/EraServerInstaller.log

Apache HTTP Proxy

/var/log/httpd

macOS

/Library/Application Support/com.eset.remoteadministrator.agent/Logs/

/Users/%user%/Library/Logs/EraAgentInstaller.log