Migration scenario 1

This scenario covers migration to ESMC 7.x running on a different computer than ERA 5.x. For more details and instructions, see Knowledgebase article for illustrated step-by-step instructions to complete installation using the All-in-one installer.

1.Make sure you have ESMC 7.x installed and running on another computer.

2.Download and run the ESET Remote Administrator Migration Tool.

Install Microsoft Visual C++ 2017 x86, it is required for Migration Tool to work properly. You can find it in the .zip file containing the Migration Tool.

Run the Migration Tool as Administrator, locally on your old ERA 5.x sever. It is not possible to run Migration Tool from a remote machine.

3.Select Export to save the data from the old ERA to an intermediate database file.

4.Migration wizard is able to transfer specific data only. Select the data you want to transfer and click Next.

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After you have selected a folder in which to save the temporary database, the wizard will display the status of archival of the ERA 5.x database.

All data is exported to an intermediate database.

5.When data export is finished, you can select from two options:

To Finish the export, Copy the temporary database file to a server that is running ESET Security Management Center 7.x, and import the data using the Migration Tool on that server.

To click Import now and import the data directly to ESET Security Management Center 7.x over the network. Specify the connection and logon details of the new ESMC Server.

note

Note

Static groups synchronized from Active Directory are ignored and will not be exported.

6. If server settings do not allow the import of specific data, the ESET Remote Administrator Migration tool lets you choose whether you want to change settings in ESMC 7.x for specific components.

Each of the components is then imported. An import (migration) log is available for each component. After the import is complete, the Migration tool will display the results of the import process.

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important

Important

If you selected to migrate users, their passwords are reset and replaced with randomly generated passwords. These passwords can be exported in the .CSV format.

7. You can use the Migration Tool to generate a script that can be used to preconfigure ESET Management Agents on client machines. This script is a small executable .bat file distributable to client computers.

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We recommend that you review migrated settings and data to make sure that import was successful. After checking, use this script to deploy the ESET Management Agent on a small group of computers to check if they are connecting to the server correctly.

After the successful connection of the test group, you can deploy the Agent to the remaining computers (either manually or using an AD synchronization task to add the computers in Web Console and then deploy the Agent to them).

note

Note

If any of the migration steps fail, you should roll back changes for ESMC 7.x, set the computers to connect to ERA 5.x, recover the backup data from ERA 5.x and contact ESET customer care.