Upgrade ERA installed in Failover Cluster in Windows

If you have ERA Server installed in a Failover Cluster environment in Windows and you are upgrading the installation, proceed with the corresponding steps.

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The term Role is used in Windows Server 2012 and later. In Windows Server 2008 R2, Services and applications is used instead.

Upgrade from ERA 6.3 (or later) to latest version

1.Stop the ERA Server cluster Role in the Cluster Manager. Make sure the ESET Remote Administrator Server service is stopped on all cluster nodes.

2.Get the cluster shared disk online on node1 and upgrade ERA Server manually by executing the latest .msi installer as in case of a component installation. After the installation (upgrade) is finished, make sure the ESET Remote Administrator Server service is stopped.

3.Get the cluster shared disk online on node2 and upgrade ERA Server the same way as in step no. 2.

4.Once ESMC Server is updated on all cluster nodes, start the ESMC Server Role in the Cluster Manager.

5.Upgrade ESET Management Agent manually by executing the latest .msi installer on all cluster nodes.

6.In ESMC Web Console check if Agent and Server versions for all nodes report the latest version to which you upgraded to.

Manual upgrade from ERA 6.1 or 6.2 to version 6.3