Prerequisites

The following prerequisites must be met before ESMC Virtual Appliance deployment:

You must use a supported hypervisor.

Verify that the guest operating system (if a hosted hypervisor, such as VMware Workstation/Player or Oracle VirtualBox is used) is supported.

Verify that system clock settings between the host and guest operating systems are synchronized.

VT must be enabled in the host system BIOS. This feature may be named VT, Vanderpool Technology, Virtualization Technology, VMX, or Virtual Machine Extensions. This setting is commonly located in the security screen of the BIOS. The location of this setting varies depending on the system vendor.

Make sure the connection for the network adapter on your Virtual Machine is set to Bridged (or, alternatively NAT). During ESMC VA configuration, you can specify network settings including domain details so that the Static Group Synchronization task will run properly.

If you are using NAT mode, port forwarding must be configured on your virtual machine for ESMC to be accessible from the network. Ports that need forwarding are displayed in the console window of your ESMC VA after you have deployed and configured it.

ESMC Virtual Appliance only supports IPv4 environments. While It is possible to manually set up an IPv6 environment, IPv6 is not supported.

validation-status-icon-warning IMPORTANT

We recommend that you create a snapshot of your newly deployed and configured ESMC VA and synchronize it with Active Directory. We also recommend that you create snapshot prior to deploying the ESET Management Agent on client computers.

ESMC certificates are required to deploy ESMC MDM or ESMC VAgentHost. You must have an ESMC Server instance running to generate these certificates, which encrypt communication between ESMC components.