MSP Status overview

The Status overview section provides complex information about your ESMC status. If you import an MSP account, there is an MSP tile available with MSP-related information.

MSP statuses

Account synchronized

Your account is synchronized and no action is needed.

msp_status1

Ongoing synchronization

There is ongoing synchronization of MSP account running in the background. The synchronization can take up to several hours for large accounts. The tile turns white after the synchronization.

msp_status3

Disconnected account

There are some MSP groups (parts of MSP tree) in your Static groups structure, but there is no corresponding MSP account imported. This can occur if you remove your MSP account from License Management.

msp_status4

Available actions

Click the MSP tile to see more details.

Check for new MSP customers - Run on-demand license synchronization (update the MSP tree).

 

msp_status2

New clients - If you have some not set companies, you can click them and follow the customer setup wizard.

Skip setup for all new MSP customers - Skip setup wizards for all companies that are not set.
 

msp_status_5

Connect MSP Administrator - You can add your MSP account to import your MSP licenses and structure.

 

msp_status_6