Download Agent from ESET website

Download the ESET Management Agent installation package from the ESET website. Select the appropriate package depending on the client computer's OS:

Linux server-assisted and offline installation

macOS

Windows

oServer assisted installation - using the Agent installation package, this method downloads certificates from the ESMC Server automatically (recommended for local deployment).

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If you decide to allow Server assisted installation by another user, make sure the following permissions are set:

The user must have Use permission for the Certification Authority that signed the server 's peer certificate and Use permission for at least one peer certificate. If no such certificate exists, the user will need Write permission to create a new one.

Write permission for the static group where the user wants to add the computer.

oOffline installation - using the Agent installation package. You must manually export certificates and apply them in this deployment method.

If you encounter issues with the ESET Management Agent during installation, check the status log on the client machine to make sure ESET Management Agent is working properly. If there are problems with the Agent (for example, it is not connecting to the ESMC Server), see Troubleshooting - Agent deployment.

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Check the status log on a client machine (located at C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html or C:\Documents and Settings\All Users\Application Data\Eset\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.hmtl) to verify ESET Management Agent is working properly. If there are problems with the Agent (for example, it is not connecting to the ESMC Server), see section Troubleshooting - Agent deployment.