ESET Secure Authentication – Table of Contents

Verifying ESA RADIUS functionality

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This following articles describe the necessary steps for verifying the connectivity of your ESA RADIUS server. Each client connecting to the RADIUS server has to be explicitly configured in ESA Web Console as a RADIUS Client.

Troubleshooting a RADIUS server consists of the following steps:

•Verifying that your RADIUS server is listening for incoming requests

•Testing connectivity to the RADIUS server from your localhost

•Testing connectivity to the RADIUS server over the network

The last two steps require the NTRadPing utility.

To complete the tests in this guide, you will need a user account created (or synced from Active Directory (AD)) for testing purposes. The user Alice is referred to throughout this guide as the user account used for testing.

Before you begin, ensure that Alice has no 2FA methods enabled in the ESA Web Console.

Turn off the "Require Message-Authenticator" attribute for this test to work.

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