Upgrade installation

In ESET Secure Authentication version 2.5.X and later, you can upgrade ESA by launching the installer. There is no need to manually uninstall the previous version.

important

Upgrade Order

You must upgrade the Authentication Server first and then upgrade other components on computers secured by ESA to maintain compatibility.

If you have multiple Authentication Servers (possible only in Active Directory environment), upgrade all of them. When upgrading one of them, the other ones must be stopped in order to maintain data compatibility.

1.Review the license agreement and privacy policy and click I accept to continue.

upgrade-installation_license-agreement

2.Enter the desired username and password to be used to access ESA Web Console if prompted.

upgrade-installation_web-console-configuration

3.When all prerequisites are satisfied, click Next .

4.Follow the instructions in the installer to complete the upgrade. Close the installer when you are finished.

When the upgrade is complete, a shortcut labeled as ESA Web Console will be automatically created on the desktop of your Windows OS. Double-click the shortcut to open the Web Console.

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ESA Web Console certificate

ESA Web Console uses a self-signed certificate. If you access the Web Console from a different machine than the machine hosting the Authentication Server, you will receive a certificate issue message.

Accessing the Web Console via Mozilla Firefox from the machine hosting the Authentication Server will also result in a certificate issue message.

Enter the login credentials you configured during the upgrade in the Web Console. If you upgraded from version 2.7 where ESA Web Console was already in use, the login credentials will be the same as they were.

In the Dasbhoard, the Components tile shows the number of outdated components. Outdated components include components on computers using an earlier version then the installed version of Authentication Server. Click the number in the Out of date column to see the affected computers. Use the installer of the same version as your Authentication Server to upgrade the ESA Components (Windows Login, Remote Desktop Protection, IIS, ADFS, RADIUS) on the affected computers.