Policies

During installation ESA adds ESA_<computer name> user to the Log on as a service entity found at Local Security Policies > Local Policies > User Rights Assignments, while the <computer name> is replaced with the the name of the computer where ESA is being installed. This is essential to run the ESET Secure Authentication Service service that is started automatically when the operating system starts.

If you use Group Policy and you have the Log on as service defined there (Group Policy Management > <Forest> > Domains > <domain> > Default Domain Policy > Settings > Computer Configuration > Policies > Windows Settins > Security Settings > Local Policies), then you must add the ESA_<computer name> user to the Log on as a service entity there or not have the Log on as a service defined there at all.

To find the name of the computer where you are installing ESA:

oPress the Windows key windows_key and E simultaneously so that the File Explorer shows up

oIn the right pane right-click This PC or Computer and select Properties.

A new window will display the Computer name.