Deployment package installation

If you have successfully created the deployment package and copied the file to the machine where the ERA Agent and ESET Endpoint product is going to be installed, complete the following steps:

validation-status-icon-infoNOTE

You can also perform the installation of your deployment package in silent mode. More information can be found in this Knowledgebase article.

You must execute the installer using the Built-in Administrator account, or a domain Administrator account (in case the built-in Administrator account is disabled). Any other user, despite being a member of the Administrators group, will not have sufficient access rights. Therefore, you need to use the built-in Administrator account, as you will not be able to successfully complete the installation under any other user account than the local or domain Administrator.

1.Run the installer file on the client computer(s).

validation-status-icon-warning IMPORTANT

The installer package comes in the form of an .exe file and is valid for Windows only.

2.Components that are included in the installer will be displayed.

3.Before you continue with the installation process, it is important that you uninstall any existing security applications on the computer. Select the check box next to I want to uninstall unwanted antivirus applications using ESET AV Remover to have ESET AV Remover scan your system and remove any supported security applications. Click Continue to install the product.

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If you have selected the check box, follow the instructions on-screen, or see AV Remover online help for further instructions.

4.Read and Accept the End User License Agreement (EULA) if you agree with it.

5.ESET AV Remover will scan your system and remove other security applications. When removal is complete, click Continue to installation.

6.The next step in the installation process is to configure the Protection settings of the ESET Endpoint product.

7.You will be promoted to configure <%ESET_LIVE_GRID%>. <%ESET_LIVE_GRID%> helps you ensure that ESET is immediately and continuously informed about new infiltrations, which allows us to better protect our customers.

8.Select your desired option for the detection of potentially unwanted applications (see What is a potentially unwanted application?). You can change directory where the product will be installed by clicking Change installation folder.

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9.Click Install.

10. After the installation has been completed, click Done. ESET Endpoint Security will open automatically. You can check the status log (C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html) on the client machine to make sure ERA Agent is working properly.

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