Windows instructions (All-in-one installer)

If the ERA All-in-one installer is stored on your local drive, you can use this method to quickly upgrade Apache Tomcat to the latest version. If you do not have the installer present, you can download the Apache Tomcat installer and upgrade manually.

Follow these instructions if you have All-in-one installer stored on your local drive:

validation-status-icon-error WARNING: Apache Tomcat only supports upgrades from version 7.x to 7.x from the ERA All-in-one installer version 6.3.12 and earlier.

Before upgrading

1.Ensure that Java/OpenJDK is up to date.

validation-status-icon-error WARNING

Starting January 2019, Oracle JAVA SE 8 public updates for business, commercial or production use will require a commercial license. If you do not purchase a JAVA SE subscription, you can use this guide to transition to a no-cost alternative.

validation-status-icon-warning IMPORTANT: In case you have more Java versions installed on your system, we recommend that you uninstall the older Java and keep only the latest one.

2.Check to see which version of Apache Tomcat is currently in use. If a newer version is available, perform an upgrade:

a.Open a Run dialog, type services.msc and then click OK

b.Right-click the Apache Tomcat service, select Properties and observe the version number in the General tab (for example 7.0.67).

3.Check our list of supported versions of Apache Tomcat to ensure that the new version is compatible with ESET products.

validation-status-icon-warning IMPORTANT: Apache Tomcat 9.x requires at least Java version 8.


How to upgrade

1.Stop the Apache Tomcat service and close Tomcat7w.exe:

a.Open a Run dialog, type services.msc, click OK.

b.Right-click the Apache Tomcat service and then click Stop.

c.Close Tomcat7w.exe in your system tray.

2.Back up the following files (in some cases the folder name is Tomcat 8.0):
C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\server.xml
C:\Program Files\Apache Software Foundation\Tomcat 7.0\.keystore
C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\era\WEB-INF\classes\sk\eset\era\g2webconsole\server\modules\config\

3.Download the latest supported version of the Apache Tomcat installer file apache-tomcat-[version].exe from

4.Uninstall the current version of Apache Tomcat.

5.Delete the following folder if it is still present on your system:
C:\Program Files\Apache Software Foundation\Tomcat 7.0\

6.Navigate to the folder where you saved the All-in-one installer.

7.Copy apache-tomcat-[version].exe into the ./win32/installers or ./x64/installers directory. Delete the old Tomcat installation file from this directory.

8.Open a Command Prompt, navigate to the All-in-one installer folder and run the following command:
Setup.exe --mode webconsole

9.Select ESET Remote Administrator Webconsole in the setup window and click Next.

10. After accepting the EULA, click Next.

11. In the components window click Install.

12. Restore to its original location.

13. Connect to ERA Web Console and ensure that the program works correctly.