Server installation

To install the ERA Server component on Windows, follow these steps:

1.Visit the ESET Remote Administrator 6 download section to download a standalone installer for ERA components.

2.Make sure all prerequisites are met.

3.Run the ERA Server installer and accept the EULA if you agree with it.

4.Leave the check box next to This is cluster installation empty and click Next. hmtoggle_plus0 Is this a cluster installation?

5.Select a Service user account. This account will be used to run the ESET Remote Administrator Server Service. The following options are available:

Network service account

User specified: DOMAIN/USERNAME

6.Connect to a Database. All data is stored here (ERA Web Console password, client computer logs, etc.):

Database: MySQL Server/MS SQL Server/MS SQL Server via Windows Authentication

ODBC Driver: MySQL ODBC 5.1 Driver/MySQL ODBC 5.2 Unicode Driver/MySQL ODBC 5.3 Unicode Driver/SQL Server/SQL Server Native Client 10.0/ODBC Driver 11 for SQL Server

Database name: you can leave the predefined name or change it if required

Hostname: hostname or the IP address of your database server

Port: used for connection to the database server

Database admin account Username/Password


validation-status-icon-infoNOTE: ERA Server stores large data blobs in the database, therefore it is necessary to configure MySQL to accept large packets for ERA to run properly.

This step will verify your connection to the database. If the connection is ok, you can proceed to the next step.

7.Select a user for ESET Remote Administrator that has access to the database. You can use an existing user, or setup can create one for you.

8.Enter a password for Web Console access.


9. ESET Remote Administrator uses certificates for client-server communication. You can either select your own certificates, or the Server can create new certificates for you.

10. Enter the information for all certificates and password for the Certification authority. Be sure to remember this password.

11. A new server Peer certificate will be created, select a password for it as well.

12. In the next step, select a password for Agent and Proxy Peer certificates. Optionally, specify additional information about the certificates (this is not mandatory). You can leave the Authority password field empty, but if you enter the password, be sure to remember it.

13. Setup can perform an initial Static Group Synchronization task. Select the method (Do not synchronize, Sync with Windows Network, Sync with Active Directory) and click Next.

14. Enter a valid ERA License Key or choose Activate Later.


15. Confirm or change the installation folder for the server and click Next.

16. Click Install to install the server.

validation-status-icon-infoNOTE: Once you have completed the installation of the ERA Server, you can also install ERA Agent on the same machine (optional). This way you will be able to manage the server itself the same way as you would mange a client computer.