Proxy installation

validation-status-icon-error WARNING: Never install ERA Server and ERA Proxy on the same computer!

To install the ERA Proxy server component on Windows, follow these steps:

1.Visit the ESET Remote Administrator 6 download section to download a standalone installer for ERA components.

2.Make sure all prerequisites are met.

3.Run the ERA Proxy installer and accept the EULA if you agree with it.

4.Leave the check box next to This is cluster installation empty and click Next. hmtoggle_plus0 Is this a cluster installation?

5.Select a Service user account. This account will be used to run the ESET Remote Administrator Server Service. The following options are available:

a.Network service account

b.Custom account: DOMAIN/USERNAME

6.Connect to a Database. All data is stored here, from the ERA Web Console password to client computer logs. You will be required to enter the following information:

a.Database: MySQL Server/MS SQL Server/MS SQL Server via Windows Authentication

a.ODBC Driver: MySQL ODBC 5.1 Driver/MySQL ODBC 5.2 Unicode Driver/MySQL ODBC 5.3 Unicode Driver/SQL Server/SQL Server Native Client 10.0/ODBC Driver 11 for SQL Server

c.Hostname: The hostname or IP address of your database server

d.The port used to connect to the Server

e.Database name: You can leave this field as is or change the databse name

f.Database Administrator account Username and Password

g.Your ERA Database username and password

This step will verify your connection to the database. If the connection is ok, you can proceed to the next step. An error message will be displayed if a connection cannot be established.

7.Select a proxy communication port. By default port 2222 is used.

8.Configure the proxy connection to ESET Remote Administrator Server. Enter a Server host (hostname/IP address of your ERA Server) and the Server port (2222).

validation-status-icon-warning IMPORTANT: Make sure the Server host matches at least one the values (ideally be FQDN) defined in Host field of the Server certificate. Otherwise you will get an error saying 'Received server certificate is not valid'. The only exception is in case there is a wild card (*) in Server certificate Host field, which means it will work with any Server host.

9.Select a Peer certificate exported from ERA Web Console and a password for this certificate. Optionally, you can add a Certificate Authority. This is only required for unsigned certificates.

10. Select a folder where the Proxy will be installed or leave the pre-defined folder selected.

11. Click Install. The Proxy will be installed on your computer.

validation-status-icon-infoNOTE: Server-assisted installation is not supported when installing ERA Proxy.