Change of IP address or hostname on ERA Server

To change an IP address or hostname on your ERA Server, follow these steps:

1.If your ERA Server certificate contains a specific IP address and/or hostname, create a new Server certificate and include the new IP address or hostname you are switching to. However, if you have a wild card * in the host field of the Server certificate, skip to step 2. If not, create new Server certificate adding the new IP address and host name separated by a comma and include the previous IP address and hostname as well. Alternatively, you can add a wild card * in the host field.

2.Sign the new Server certificate using your ERA Server Certification Authority.

3.Create a policy changing the client connections to the new IP address or hostname (preferably the IP address), but include a second (alternative) connection to the old IP address or hostname to give the ERA Agent a chance to connect to both servers. For more details, see Create policy for ERA Agents to connect to the new ERA Server.

4.Apply this policy to your client computers and allow the ERA Agents to replicate. Even though the policy will redirect clients to your new server (which is not running), the ERA Agents will use the alternative Server information to connect to the original IP address.

5.Set your new Server certificate in Server settings.

6.Restart the ERA Server service and change the IP address or hostname.

See our Knowledgebase article for illustrated instructions to change the ERA Server address.