Software Install

The Software Install task is used to install software on your client computers. It is primarily intended to install ESET products, but you can use it to install any software you like.


Both ERA Server and ERA Agent require access to the internet to access the repository and perform installations. If you do not have internet access, you can install the client software locally.

When performing Client Task > Operating System > Software Install on computers in a domain with ERA Agent running, it is necessary to provide read permission for the folder where the installers are stored. To do this, complete the following steps:

1.Add an Active Directory computer account (for example NewComputer$ ).

2.Grant Read permissions to NewComputer$ by right-clicking the folder where installers are located and selecting Properties > Sharing > Share from the context menu. Note that the "$" symbol needs to be present at the end of the computer name string.

Installation from a shared location is possible only if the client machine is in a domain.

icon_section Basic

Enter Basic information about the task, such as the Name, optional Description and the Task Type. The Task Type (see the list above) defines the settings and the behavior for the task. In this case you can use the Software Install task.

icon_section Target

validation-status-icon-warning IMPORTANT

It is not possible to add Targets while creating a Client Task. You will be able to add Targets after the task has been created. Configure Settings for the task and click Finish to create the task and then create a Trigger to specify Targets for the task.


icon_section Settings

Select the check box next to I agree with application End User License Agreement if you agree. See License Management or EULA for more information.

Click <Choose ESET License> and select the appropriate license for the installed product from the list of available licenses. This will work only for products installed from repository, not from custom URL. If you are upgrading a product, do not select a license unless you want to change it.

Click <Choose package> to select a installer package from the repository or specify a package URL. A list of available packages where you can select the ESET product you want to install (for example, ESET Endpoint Security) will be displayed. Select your desired installer package and click OK. If you want to specify a URL where the installation package is located, type or copy and paste the URL (for example file://\\pc22\install\ees_nt64_ENU.msi) into the text field (do not use a URL that requires authentication).

http://server_address/ees_nt64_ENU.msi - If you are installing from a public web server or from your own HTTP server.

file://\\pc22\install\ees_nt64_ENU.msi - if you are installing from network path.

file://C:\installs\ees_nt64_ENU.msi - if you are installing from local path.


If you need to, you can specify Installation parameters, otherwise leave this field empty. Select the check box next to Automatically reboot when needed to force an automatic reboot of the client computer after installation. Alternatively, you can leave this option deselected and the client computer can be restarted manually.

icon_details_hoverNOTE: Upgrade your existing product

The Software Install task can be used to upgrade ESET Security Products. Run the task using the latest installer package to install the latest version over your existing solution.

Do not select a license unless you want to change it.

icon_section Summary

Review the summary of configured settings and click Finish. The Client Task is now created and a pop-up window will open. We recommend you to click Create Trigger to specify when this Client Task should be executed and on what Targets. If you click Close, you can create a Trigger later on.



When installing ESET Endpoint Antivirus or ESET Endpoint Security version 6.5 and later with the install parameter CFG_LIVEGRID_ENABLED, the behavior of the product after the install will be following:




ESET LiveGrid® reputation system (recommended)



Submit anonymous statistics



Submit sample



validation-status-icon-warning IMPORTANT

The product upgrade for version 4.x (ESET Security for Microsoft SharePoint) using Software Task will be aborted and return a general installation error (0x643). For upgrade instructions for ESET Security for Microsoft SharePoint using ERA, see the following Online help.