First Steps

After you have successfully installed ESET Remote Administrator you can begin setting things up.

First, open ERA Web Console in your browser and log in.

Getting to know ERA Web Console

Before you begin initial setup, we recommend that you get to know the ERA Web Console, as it is the interface you will use to manage ESET security solutions.

When you open ERA Web Console for the first time Post Installation Tasks will guide you through the recommended steps to configure your system.

Creating/settings permissions for new users

During installation you created a default administrator account. We recommend that you save the Administrator account and create a new account to manage clients and configure their permissions.

Adding client computers, servers and mobile devices on your network to ERA structure

During installation, you can choose to search your network for computers (clients). All clients found will be listed in the Computers section when you start ESET Remote Administrator. If clients are not shown in the Computers section, run the Static Group Synchronization task to search for computers and show them in groups.

Deploying an Agent

Once the computers are found, deploy the Agent on the client computers. The Agent provides communication between ESET Remote Administrator and clients.

Installing ESET product (including activation)

To keep your clients and network secure, install ESET products. This is done using the Software Install task.

Creating/editing groups

We recommend that you sort clients into Groups, either Static or Dynamic, based on various criteria. This makes managing clients easier and helps you keep an overview of your network.

Creating a new policy

Policies are used to distribute a specific configuration for ESET products running on client computers. They allow you to avoid configuring ESET products on each client manually. Once you have created a new policy with your custom configuration, you can assign it to a group (either static or dynamic) to apply your settings to all the computers in that group.

Assigning a policy to a group

As explained above, a policy must be assigned to a group to take affect. Computers that belong to the group will have this policy applied to them. The policy is applied and updated every time an Agent connects to ERA Server.

Setting up Notifications and creating Reports

We recommend that you use notifications and reports to monitor the status of client computers in your environment. For example, if you want to be notified that a certain event occurred or want to view or download a report.