Device Enrollment Android

To enroll an Android mobile device in ERA, follow these steps:

icon_section Basic

Enter a task Name and Description (optional).

icon_section Mobile Device Connector

Select the machine where Mobile Device Connector is installed. An enrollment link (URL) will be displayed automatically. If no links are displayed after clicking Select, make sure that the Mobile Device Connector server is accessible. If you do not have Mobile Device Connector installed yet, refer to the Mobile Device Connector installation - Windows or Linux chapters of this guide for installation instructions.

admin_ct_mdm_enrollment

icon_section Settings

Type the Name of the mobile device (this name will be shown in the list of Computers), and optionally a Description.

Enter the IMEI number for the mobile device you want to add. We also recommend that you enter the Email address associated with the mobile device (the enrollment link will be sent to this email address).

Click + Add Another if you want to add another mobile device, you can add multiple devices at the same time. Alternatively, click Import to upload a .csv file containing a list of mobile devices to add. Click Browse Existing and select existing mobile devices.

Specify an Action by selecting the check box next to Display enrollment link and/or Send enrollment link (the URL will be sent to the email address(es) associated with the device). If you want to send an enrollment link (recommended) to the mobile device, edit the Subject and Message contents, but make sure to keep the enrollment URL unchanged.

admin_CT_MDM_enrollement_settings

icon_section Summary

All configured options are displayed here. Review the settings and click Finish if they are ok. The task is now created and ready to be used.

After you click Finish, the enrollment link (URL) will be displayed. If you do not specify an email address and did not select Send enrollment link, you must either type the URL into the web browser on the mobile device manually, or send this URL to the mobile device by other means.

There are two scenarios for enrollment when ESET Endpoint Security for Android (EESA) is activated on the mobile device. You can activate EESA on the mobile device using a Product Activation task (recommended). The other scenario is for mobile devices with the ESET Endpoint Security for Android app already activated.

EESA not activated yet - follow the steps below to activate the product and enroll your Device:

1.Tap the enrollment link URL (including the port number) received via email, or type it into the browser manually (for example, https://eramdm:9980/enrollment). You might be asked to accept an SSL certificate, click Accept if you agree and then click Connect.

MD_enrollment_connect

2.If you do not have ESET Endpoint Security installed on the mobile device, you will automatically be redirected to the Google Play store, where you can download the app.

icon_details_hoverNOTE: If you receive the notification Couldn't find an app to open this link, try opening the enrollment link in the default Android web browser.

MD_enrollment_no_app

3.Enter the name of the mobile device user.

MD_enrollment_notactivated_enter_name

4.Tap Enable to enable uninstall protection.

MD_enrollment_NA_enable_uninstall

5.Tap Activate to activate device administrator.

MD_enrollment_NA_device_administrator

6.At this point, you can exit the ESET Endpoint Security for Android app on the mobile device and open ERA Web Console.

MD_enrollment_NA_almostfinished

7.In ERA Web Console, go to Admin > Client Tasks > Mobile > Product Activation and click New.
8.Select the mobile device by clicking Add targets.
9.Under Settings, click <Choose ESET license> , select the appropriate license and click Finish.

It might take some time for the Product Activation client task to run on the mobile device. Once the task is successfully executed, the ESET Endpoint Security for Android app is activated and the mobile device can be managed by ERA. The user will now be able use the  ESET Endpoint Security for Android app. When the  ESET Endpoint Security for Android app is open, the main menu will be displayed:

MD_enrollment_NA_activated_menu

 

EESA already activated - follow the steps below to enroll your device:

1.Tap the enrollment link URL (including the port number) received via email, or type it into the browser manually (for example, https://eramdm:9980/enrollment). You might be asked to accept an SSL certificate, click accept if you agree and then click Connect.

MD_enrollment_connect

icon_details_hoverNOTE: If you do not have ESET Endpoint Security installed on the mobile device, you will automatically be redirected to the Google Play store, where you can download the app.

icon_details_hoverNOTE: If you receive the notification Couldn't find an app to open this link, try opening the enrollment link in the default Android web browser.

MD_enrollment_no_app

2.Check your connection details (Mobile Device Connector server address and port) and click Connect.

MD_enrollment_ACT_connect_details

3.Type the ESET Endpoint Security admin mode password into the blank field and tap Enter.

MD_enrollment_ACT_admin_mode

4.This mobile device is now being managed by ERA, tap Finish.

MD_enrollment_ACT_successful