Error messages displayed when using ESET Remote Administrator to remotely install ESET Endpoint Security or ESET Endpoint Antivirus

SC error code 6, GLE error code 53 Could not set up IPC connection to target computer
To set up an IPC connection, these requirements should be met:

1.TCP/IP stack installed on the computer where ERAS is installed, as well as on the target computer.

2.File and Printer Sharing for Microsoft Networks must be installed.

3.File sharing ports (135-139, 445) must be open .

4.The target computer must answer ping requests.
 

The following are some of the most commonly seen error codes, below each is the recommended troubleshooting action to take:

SC error code 6, GLE error code 67 Could not install ESET installer on target computer
The administrative share ADMIN$ must be accessible on the client’s system drive.

SC error code 6, GLE error code 1326 Could not set up IPC connection to target computer, probably due to a wrong username or password
Administrator’s username and password have not been typed incorrectly or have not been entered at all.

SC error code 6, GLE error code 1327 Could not set up IPC connection to target computer
Administrator’s password field is blank. A remote push installation cannot work with a blank password field.

SC error code 11, GLE error code 5 Could not install ESET installer on target computer
The installer cannot access the client computer due to insufficient access rights (Access Denied).

SC error code 11, GLE error code 1726 Could not install ESET Installer onto target computer
This error code displays after repeated attempts to install if the Push Installation window was not closed after the first attempt.

 

Failure during the package install - exit code 1603. Description: Fatal error.
Exit code 1603 is generic and can have several causes. For a push installation, the 2 most frequent causes are:

1.The target machine is not in a domain. To resolve this, disable  UAC (User Access Control) on the target machine. Applies to Windows Vista, Windows 7 and Windows 8 (8.1) machines.

2.An ESET client solution was uninstalled prior to installation, but the target machine has not been rebooted. Reboot the target machine to resolve this issue.