Server State

The Server rule parameters window lets you setup parameters to trigger a specific server-state-related rule that is then applied to sending notifications. To setup a parameter, click the radio button next to a specific condition. This will activate the adjacent active elements of the GUI to allow you modify the parameter(s) of a condition.

Server updated – Server is up to date

Server not updated – Server is not up to date for longer than specified

Audit log – The Audit Log monitors and logs all changes to the configuration and performed actions by all ERAC users. You can filter the log entries by type, see Server log.

Server log – The server log contains the following entry types:

 - Errors – Error messages

 - Errors+Warnings – Error messages and warning messages

 - Errors+Warnings+Info(Verbose) - Error, warning and informative messages

 - Filter log entries by type – Enable this option to specify error and warning entries to be watched in the server log. Note that for notifications to work properly the log verbosity (Tools > Server Options > Logging) must be set to the corresponding level. Otherwise such notification rules would never find a trigger in the server log. The following log entries are available:
ADSI_SYNCHRONIZE – Active Directory group synchronization.
CLEANUP – Server cleanup tasks.
CREATEREPORT – On-demand report generating.
DEINIT – Server shutdown.
INIT – Server startup.
INTERNAL 1 – Internal server message.

INTERNAL 2 – Internal server message.
LICENSE – License administration.
MAINTENANCE – Server maintenance tasks.
NOTIFICATION – Notification management.
PUSHINST – Push install.
RENAME – Internal structure renaming.
REPLICATION – Server replication.
POLICY – Policy management.
POLICYRULES – Policy rules.
SCHEDREPORT – Automatically generated reports.
SERVERMGR – Internal server thread management.
SESSION – Server’s network connections.

SESSION_USERACTION - Various user actions.
THREATSENSE – ESET Live Grid – Statistical information submission.
UPDATER – Server update and mirror creation.

One example of a helpful parameter is UPDATER, which sends a notification message when the Notification Manager finds a problem related to update and mirror creation in the server logs.

License Expiration – License will expire in the specified number of days, or it already has expired. Select Warn only if this will cause the number of clients in the license to fall below the number of actual clients in the server database to send a notification if expiration will cause the number of clients in the license to fall below the number of currently connected clients.

Limit license – If the percententage of free clients falls under the specified value.

If the specified parameters for a rule are met, the action defined by the administrator is automatically performed. To configure actions, click Edit… in the Action section.

Activation of the rule can be delayed to a time period ranging from one hour to three months. If you wish to activate the rule as soon as possible, select ASAP from the Activation after drop-down menu. The Notification Manager is activated every 10 minutes by default, so if you select ASAP, the task should run within 10 minutes. If a specific time period is selected from this menu, the action will automatically be performed after the time period has elapsed (provided that the rule condition is met).

The Repeat after every… menu allows you to specify a time interval after which the action will be repeated. However, the condition to activate the rule must still be met. In Server > Advanced > Edit Advanced Settings > ESET Remote Administrator > Server > Setup > Notifications > Interval for notification processing (minutes) you can specify the time interval in which the server will check and execute active rules.

The default value is 10 minutes. We do not recommend decreasing it, as this may cause significant server slowdown.