ECA Live Installer - Windows

You can create this installer package in ESET Cloud Administrator.

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Important information

The installer package comes via .exe file and is only valid for Windows operating system.

If the installer is run on a client machine where ESET Security product or ESET Management Agent is already installed, the product and Agent will be upgraded to the version of the installer.

You must execute the installer using the Built-in Administrator account or a domain Administrator account (in case the Built-in Administrator account is disabled). Any other user, despite being a member of Administrators group, will not have sufficient access rights. Therefore, you need to use the Built-in Administrator account, as you will not be able to successfully complete the installation under any other user account than the local or domain Administrator.

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Note  

If you want to to perform the installation without displaying a dialog, follow the silent installation instructions.

Installation process

1.Run the installer package. Select the check box if you want to remove/uninstall third-party antivirus software that is running or is installed on your computer (This check box is available only if you selected to include ESET AV Remover when creating the installation package). Click Continue. If you do not use any other security applications on your local computer, click Continue and go to step 7.
 

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Note - Offline Cache download

If you do not want the installer to download the security product and the agent each time it runs, you can create an Offline Cache for the installer which it will use instead of download. To do so, on the first screen, navigate to the upper right corner and click the gear_icon gear icon. Click Download to download the ESETOfflinePackage.dat file. Keep in mind that the .dat file must be in the same folder as the installer .exe file in order to work. The next time the installer is executed it will use the .dat file instead of the online repository. This scenario is recommended for situations when the installer is executed on each new computer from a shared disk.

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2.ESET AV Remover will help you uninstall or completely remove other antivirus programs. Check the list of supported software and/or click Continue.

3.Read and Accept the End User License Agreement (EULA) if you agree with it.

4.After scanning installed applications, select the check box next to the application(s) you want to remove and click Remove. See our Knowledgebase article about ESET AV Remover for details.

5.Once you are finished using ESET AV Remover, or if you have not removed any application, click Continue to installation.

6.The ESET Management Agent and ESET Security product suitable for your OS platform will be downloaded.

7.Configure the Protection settings of the ESET Security product:

To enable ESET LiveGrid®, select the check box next to Enable ESET LiveGrid® feedback system (recommended).

Select your desired option for the detection of potentially unwanted applications. You can change the folder where the product will be installed by clicking Change installation folder.

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8.Click Install.

9.After the installation is complete, click Done. The ESET Security product will open automatically. You can check the status log (C:\ProgramData\ESET\RemoteAdministrator\Agent\Logs\status.html this location is hidden by default) on the client machine to make sure the ESET Management Agent is working properly. If there are problems with the Agent (for example, it is not connecting to the ECA Server), see troubleshooting.

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Note  

If an error has occurred during installation, see the troubleshooting section for the most common installation errors.