Manage your child requests

Your child can send requests to you through the ESET Parental Control application for additional time for time-limited apps, or access to blocked web sites and apps by tapping ASK PARENTS when ESET Parental Control blocks access to them.

You can manage the requests sent from a child directly from the child's device, from your device or by using the my.eset.com portal.

Manage requests from the child's device

You can permit your child to have access to the blocked website directly from the child's device. To do so, attempt to access the blocked website or application. When ESET Parental Control blocks the application, tap ALLOW and enter your parental pin code.

Manage requests from your device

Your child requests are shown in the Request section of the ESET Parental Control application Home home_notactive screen. You can manage the requests to access blocked websites or applications by tapping the UNBLOCK or DENY options. You can manage the requests for additional time for time-limited applications by either selecting a time interval and tapping UNBLOCK or DENY to deny the request.

Manage requests from the my.eset.com portal

Sign in to your my.eset.com account and navigate to the Parental control section. The profile for the child who sent the request will be marked in blue. Click the profile to respond to the request. Select a time period and click Allow to to approve the request or click the X icon to dismiss the request.