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ESET Parental Control allows you to locate your child's device position using various methods:

 

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Location services

ESET Parental Control Child Locator requires the Location services (GPS, Wi-Fi, cellular services) on the child's device to be turned on.

Locator - Using  ESET Parental Control on your device, select the child you want to locate. The child's device location can be found using the Locator option. You can find the Locator option on the Home page of the ESET Parental Control  application.  

Locate child using my.eset.com portal - Log into your my.eset.com account and select Parental Control. Select the child you want to locate. The child's device location will be displayed in the Child locator section of the child's page. You can filter the results to display all of the child's device locations or just a specific device location.

Locate child using SMS - You can use the Parental messages feature in ESET Parental Control to send an SMS command from your device to request the GPS location of your child's device, even if the child's device does not have internet connection. This option must be configured on your child's device before you can use it to locate the device. SMS commands can only be sent from the phone numbers you add to the Parent's phone numbers section in ESET Parental Control on your child's device. To request the child device location, send an SMS message starting with a question mark (?) in the text to the child device. You will receive an SMS message with a URL link to the child device location.

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SMS Features

To access the Locate child using SMS feature in ESET Parental Control, install the ESET SMS Tool application on your child's device. Features that use SMS services will still be unavailable on the parent's device.

For more information, visit the ESET SMS tool documentation or our knowledgebase article.