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Update configuration

This section specifies update source information like the update servers being used and authentication data for these servers.


note

For updates to be downloaded properly, it is essential that you fill in all update parameters correctly. If you use a firewall, ensure that your ESET program is allowed to communicate with the internet (for example, HTTP communication).

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Connection options

Proxy Server

To access the proxy server setup options for a given update profile, click the Proxy mode and select one of the three following options:

Do not use proxy server—No proxy server will be used by ESET Mail Security when performing updates.

Use global proxy server settings—Proxy server configuration specified in the Advanced setup (F5) > Tools > Proxy server will be used.

Connection through a proxy server—Use this option if:

A proxy server should be used to update ESET Mail Security that is different from the proxy server specified in the global settings (Tools > Proxy server). If so, the settings should be specified here: Proxy server address, communication Port (3128 by default), plus Username and Password for the proxy server if required.

The proxy server settings were not set globally, but ESET Mail Security will connect to a proxy server for updates.

Your computer is connected to the internet via a proxy server. The settings are taken from Internet Explorer during program installation, but if they are subsequently changed (for example, if you change your ISP), check that the HTTP proxy settings listed in this window are correct. Otherwise the program will not be able to connect to the update servers.


note

Authentication data such as Username and Password is intended for accessing the proxy server. Complete these fields only if a Username and Password are required. Please note that these fields are not for your Username/Password for ESET Mail Security, and should only be completed if you know you need a password to access the internet via a proxy server.

Use direct connection if proxy is not available

If a product is configured to utilize HTTP Proxy and the proxy is unreachable, the product will bypass the proxy and communicate directly with ESET servers.

Windows shares

When updating from a local server running Windows, authentication for each network connection is required by default.

Connect to LAN as

To configure your account, select one of the following options:

System account (default)—Use the system account for authentication. Typically, no authentication process takes place if there is no authentication data supplied in the main update setup section.

Current user—Select this option to ensure that the program authenticates using the currently logged-in user account. The drawback of this solution is that the program is not able to connect to the update server if no user is currently logged in.

Specified user—Select this option to use a specific user account for authentication. Use this method when the default system account connection fails. Be aware that the specified user account must have access to the update files directory on the local server. If the user does not have access, the program will not be able to establish a connection or download updates.


warning

When either Current user or Specified user is selected, an error may occur when changing the identity of the program to the desired user. We recommend entering the LAN authentication data in the main update setup section. In this update setup section, the authentication data should be entered as follows: domain_name\user (if it is a workgroup, enter workgroup_name\name) and password. When updating from the HTTP version of the local server, no authentication is required.

Disconnect from server after update

To force a disconnect if a connection to the server remains active even after updates have been downloaded.

Update mirror

Configuration options for the local Mirror server are located in the Advanced setup (F5) in the Update > Profiles > Update Mirror tab.