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Tools - Diagnostic logging

You can enable Diagnostic logging when you need detailed information about the behavior of a specific ESET Mail Security feature, for example, when troubleshooting. When you click the gear icongear, you can configure for what features should diagnostic logs be collected.

Choose how long it will be enabled (10 minutes, 30 minutes, 1 hour, 4 hours, 24 hours, until next server restart or permanently). Once diagnostic logging is turned on, ESET Mail Security will be collecting detailed logs according to what features are enabled.


To temporarily disable individual modules, next to the appropriate module, click the green slider bar MODULE_ENABLED. This may decrease the protection level of your server.

To re-enable the protection of a disabled security component, next to the appropriate module, click the red slider bar MODULE_DISABLED. The component is returned to an enabled state.

To access detailed settings of a specific security component, click the gear icon gear.

Import/Export settings

Load setup parameters using an .xml configuration file or save the current setup parameters to a configuration file.

Advanced setup

Configure advanced settings and options based on your needs. To access the Advanced setup screen from anywhere in the program, press F5.