Rules list

The Rules list window displays existing rules. Rules are classified into three levels and are evaluated in this order:

Filtering rules (1) - rule evaluated before antispam and antivirus scan

Attachment processing rules (2) - rule evaluated during antivirus scan

Result processing rules (3) - rule evaluated after antivirus scan

Rules with the same level are evaluated in the same order as they are displayed in the Rules window. You can only change the rule order for rules of the same level.

note_icon_example EXAMPLE

When you have multiple filtering rules, you can change the order they are applied in. You cannot change their order by putting Attachment processing rules before Filtering rules, the Up/Down buttons will not be available. In other words, you cannot mix rules of different Levels.

The Hits column displays the number of times the rule was successfully applied. Deselecting a check box (to the left of each rule name) deactivates the corresponding rule until you select the check box again.


note_icon_important IMPORTANT

Normally, if a rule's conditions are met, rules evaluation stops for further rules with lower priority. However, if required, you can use special Rule action called Evaluate other rules to let the evaluation to continue.

Add - adds a new rule

Edit - modifies an existing rule

View - allows you to view a configuration assigned from ERA policy

Remove - removes selected rule

Up - moves the selected rule up in the list

Down - moves the selected rule down in the list

Reset - resets the counter for the selected rule (the Hits column)

note_icon_note NOTE

If a new rule is added or an existing rule has been modified, message rescan will automatically start using the new/modified rules.

Rules are checked against a message when it is processed by the Mail transport protection, Mailbox database protection or On-demand mailbox database scan. Each protection layer has a separate set of rules.

When Mailbox database protection or On-demand mailbox database scan rule conditions are matched, the rule counter may increase by 2 or more. This is because these protection layers access the body and attachments of a message separately, so rules are applied to each part individually. Mailbox database protection rules are also applied during background scanning (for example, when ESET Mail Security performs a mailbox scan following the download of a new virus signature database), which can increase the rule counter (Hits).