Update configuration

Select default update profile

Choose existing or create new profile that will be applied by default for updates.

Automatic profile switching

Assign an update profile according to Known networks in Firewall. Automatic profile switching allows to change the profile for specific network depending on the setting in Scheduler. Check help pages for more information

Configure update notifications

Click Edit to select what application notifications are displayed. You can choose if the notifications Show on a desktop or Forward to email.

Clear update cache

If you experience problems with an update, click Clear to clear the temporary update cache.

Product updates

Auto-updates

Enabled by default. Use the slider to disable auto-updates if you need to stop the ESET Mail Security from being updated temporarily. We recommend that you keep this setting enabled to ensure your ESET Mail Security has the latest Program Component Updates (PCU), and micro Program Component Updates (μPCU) applied when a new update is available.

Outdated detection engine alerts

Set maximum detection engine age automatically / Maximum detection engine age (days)

Use the slider to disable automatic detection engine age and set the maximum time manually (in days) after which the detection engine age will be reported as out of date. The default value is 7.

Module Rollback

If you suspect that a new update of detection engine and/or program modules may be unstable or corrupt, you can rollback to the previous version and disable updates for a set period of time. Alternatively, you can enable previously disabled updates if you had postponed them indefinitely. ESET Mail Security records snapshots of detection engine and program modules for use with the Rollback feature. To create detection engine snapshots, leave Create snapshots of modules enabled.

Number of locally stored snapshots

Defines the number of previous module snapshots stored.

Rollback to previous modules

Click Rollback to revert program modules to previous version and temporarily disable updates.

To create a custom update profile, select Edit next to List of profiles. Type your own Profile name and click Add. Select profile to edit and modify parameters for module updates types or create an Update mirror.

Select the type of update to use from the drop-down menu:

•Regular update—By default, the Update type is set to Regular update to ensure that update files will automatically be downloaded from the ESET server with the least network traffic.

•Pre-release update—Are updates that have gone through thorough internal testing and will be available to the general public soon. You can benefit from enabling pre-release updates by having access to the most recent detection methods and fixes. However, pre-release updates might not be stable enough at all times and SHOULD NOT be used on production servers and workstations where maximum availability and stability is required.

•Delayed update—Allows updating from special update servers providing new versions of virus databases with a delay of at least X hours (that is, databases tested in a real environment and therefore considered as stable).

Enable update delivery optimization

When enabled, update files are downloaded from CDN (content delivery network). Disabling this setting may cause download interruptions and slowdowns when dedicated ESET update servers are overloaded. Disabling is useful when a firewall is limited to access ESET update server IP addresses only or a connection to CDN services is not working.

Ask before downloading update

When a new update is available, you will be prompted before downloading it.

Ask if an update file size is greater than (KB)

If the update file size is greater than the value specified in the field, a notification will be displayed.

Modules updates

Update servers are configured to Choose automatically by default. Leave the default option to allow automatic selection of ESET update servers. If you want to use a Custom server for updates, turn off the Choose automatically option and specify the URL, Username, and Password for the update server. For more details about license credentials, see Knowledgebase articles [KB5770] or [KB952].

If you require manual configuration for updates (Custom server) but want to use ESET update servers, these are some example scenarios:

•Updating using HTTPS

•Updating only from servers in a specific location

•Updating from a path for a specific product version

Example links to ESET update servers you can use:

http://eu-update.eset.com/eset_upd/business/latest

https://update.eset.com/eset_upd/server7

https://us-update.eset.com/eset_upd/ep10

When using HTTPS for updates, the following applies:

Enable more frequent updates of detection signatures

Detection engine will be updated in shorter intervals. Disabling this option may negatively impact detection rate.

Allow module updates from removable media

Update from removable media if contains created mirror. When Automatic selected, updates will run in the background. If you want to show update dialogs select Always ask.

Product updates

Pausing auto-updates for specific update profiles temporarily disables automatic product updates, for example while connected to the internet using other networks or metered connections. Keep this setting enabled to have constant access to the latest features and the highest possible protection.