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Upgrading via ESET PROTECT

ESET PROTECT lets you upgrade multiple servers running an earlier ESET Mail Security version. This method has the advantage of upgrading many servers simultaneously while ensuring each ESET Mail Security is configured identically (if desired).

The procedure includes the following phases:

Upgrade the first server manually by installing the latest ESET Mail Security version over your existing version to preserve your configuration, including rules and multiple whitelists/blacklists. This phase is performed locally on the server running ESET Mail Security.

Request configuration of the newly upgraded ESET Mail Security to version 7.x and convert to policy in ESET PROTECT. The policy will be applied later to all upgraded servers. This phase and the following phases are performed remotely using ESET PROTECT.

Run the Software Uninstall task on all servers running the old ESET Mail Security version.

Run the Software Install task on all servers where you want the latest ESET Mail Security version.

Assign a configuration policy to all servers running the latest ESET Mail Security version.

Follow the instructions below to upgrade via ESET PROTECT

1.Log on to one of the servers running ESET Mail Security and upgrade it by downloading and installing the latest version over your existing version. Follow the regular installation steps. Your original ESET Mail Security configurations are preserved during the installation.

2.Open the ESET PROTECT Web Console, select a client computer from a Static or Dynamic group and click Show Details.

3.Select the Configuration tab and click the Request configuration button to collect your managed product's configurations. Be aware that this process takes a moment. When the latest configuration appears in the list, click Security product and choose Open Configuration.

4.Create a configuration policy by clicking the Convert to policy button. Type the Name for a new policy and click Finish.

5.Select Client Tasks and choose the Software Uninstall task. When creating the uninstall task, we recommend you restart the server after the uninstallation by selecting the check box Automatically reboot when needed. Once you create the task, add all desired target computers for uninstallation.

6.Make sure ESET Mail Security is uninstalled from all the targets.

7.Create a Software Install task to install the latest ESET Mail Security version to all desired targets.

8.Assign the configuration policy to all the servers running ESET Mail Security, ideally to a group.