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The protection status shown in the Monitoring section informs you about the current protection level of your computer. A status summary about the operation of ESET Mail Security will be displayed in the primary window.

MONITOR_GREEN The green You are protected status indicates that maximum protection is ensured.

MONITOR_RED The red icon indicates critical problems - maximum protection of your computer is not ensured. For a list of possible protection statuses see the Status section.

MONITOR_ORANGE The orange icon indicates that your ESET product requires attention for a non-critical problem.


Modules that are working properly are assigned a green check. Modules that are not fully functional are assigned a red exclamation point or an orange notification icon. Additional information about the module is shown in the upper part of the window. A suggested solution for fixing the module is also displayed. To change the status of an individual module, click Setup in the main menu and then click the desired module.

The Monitoring page also contains information about your system including:

Product version - Version number of ESET Mail Security.

Server Name - Machine Hostname or FQDN.

System - Operating system details.

Computer - Hardware details.

Server uptime - Shows how long the system is up and running, basically the opposite of downtime.

Mailbox count - ESET Mail Security detects the number of mailboxes on local IBM Domino server. See Mailbox count for more details and Mailbox count tool for information how to use the tool.


The Mailbox count is updated with every start of Domino and every 30 minutes after that. If you have a Domino cluster or multiple Partitions, we recommend that you have these synchronized to get the correct Mailbox count.

If you cannot solve a problem using the suggested solutions, click Help and support to access the help files or search the ESET Knowledgebase. If you still need assistance, you can Submit support request. ESET Technical Support will respond quickly to your questions and help find a resolution.