ESET Online Help

Search English
Select the topic

Recover from quarantine

If you need to recover an item from ESET Quarantine select an item, or double-click to open. Click Recover and the item will be released from quarantine. If this item ends up in the quarantine again, it is very likely that you have an active rule in place that automatically puts recovered note back to the quarantine. You can modify or deactivate the rule before recovering an item.

Alternatively, you can use Enable whitelisting of notes released from quarantine feature in Mail Quarantine advanced setup to prevent the item from being put back to the quarantine. After you enable whitelisting, any future quarantined items will be signed, and a new option Recover & Exclude will be available for signed items quarantined by Database protection.

Only the administrator of the IBM Domino mail server has access to edit the template and send information message to user.