Submit support request

In order to provide assistance as quickly and accurate as possible, ESET requires information about your ESET Mail Security configuration, detailed system information, running processes (ESET SysInspector log file) and registry data. ESET will only use this data to provide technical assistance to the customer. This setting can also be configured from the Advanced setup (F5) > Tools > Diagnostics > Technical Support.


NOTE

If you choose to submit system data you must fill and submit the web form, otherwise your ticket will not be created and your system data will be lost.

When you submit the web form, your system configuration data will be sent to ESET. Select Always submit this information to remember this action for this process.

Use this option if you do not wish to submit data. You will be redirected to ESET Technical Support web page.