Mailbox count

You may need to know how many IBM Domino mailboxes you have in your organization, for licensing purposes for example. ESET Mail Security has its mailbox counter that shows you how many mailboxes need a license. You can see the Mailbox count information on the Monitoring page of the main GUI. This is useful as a quick check if you have standalone IBM Domino server in your environment. If you have multiple Partitions on your IBM Domino server or more than just one server (Domino cluster) and need more detailed information about mailboxes, we recommend you to use Mailbox count tool. These are the two ways to determine the number of mailboxes.

The mailbox count mechanism in ESET Mail Security reads the names.nsf file and searches for the “Person” note and counts users that have their mail server set to the current IBM Domino server. On single servers, all users with a mailbox are counted. On a Partition (in a partitioned environment), the count can include users from other Partitions with a different mail server, but these users are not included in the total mailbox count.

note_icon_note NOTE

Only mailboxes belonging to user type Person are counted. Mail-in databases are not counted.

The Mailbox count feature found in the Monitoring section:

Counts all local mailboxes.

Counts mailboxes on all Partitions, but the Partitions must be running and Database protection enabled. If you need the count to include Partitions that are not running, we recommend you to use Mailbox count tool.

Does not count mailboxes on other servers if you have Domino cluster. To count all servers in the cluster, you can use Mailbox count tool.

 

Mailbox count tool:

Counts all mailboxes, including mailboxes located on other servers if you have Domino cluster.

Counts mailboxes on all Partitions, including Partitions that are not running.

Provides detailed information such as Server name, Mail server name, other server information and a list of Databases with their paths.

 

Protection

Transport layer (SMTP) is protected by ESET Mail Security regardless of the number of mailboxes. Everything that goes through the mail.box is protected.

Database protection and On-demand database scan provides protection for all Domino databases stored locally (including mailbox replicas).

note_icon_note NOTE

The Mailbox count always displays the number of mailboxes that are protected by ESET Mail Security. However, there might be a case when the Mailbox count is lower than the actual number of protected mailboxes. For example, when you have mailbox replicas. This is to ensure that ESET Mail Security always protects the highest number of mailboxes possible.

 

Examples

Standalone IBM Domino server:

A user has mail server set to the current IBM Domino server and has a mailbox, this user is counted.

If there is a user who does not have a mailbox (no mail server specified for the user), this user is not counted.

Protection by ESET Mail Security applies as described above.

IBM Domino cluster:

Two servers in a cluster, domino1 and domino2, only domino1 has ESET Mail Security installed on it.

userA is registered on domino1 and has specified mailserver1. This user is counted on domino1 server.

userB is registered on domino1 and has specified mailserver2. This user is not counted on domino1 server.

userA has mailbox located on domino1 and is protected (Database and On-demand database scan protection).

userB has mailbox located on domino2, therefore is not protected.

If userB has a replica mailbox on domino1 server, this user is protected even though not included in Mailbox count.

Transport layer and Database protection is in place on domino1 only.

note_icon_important IMPORTANT

We recommend you to install ESET Mail Security on all nodes in Domino cluster.

IBM Domino server with multiple Partitions:

The same as IBM Domino cluster, except all of the instances (Partitions) run on the same machine.

User registered on domino1 with mailserver1 is counted on Partition 1.

User registered on domino1 with mailserver2 is counted on Partition 2.

User registered on domino2 with mailserver2 is counted on Partition 2.

Transport layer protects all traffic that goes through mail.box of each Partition and Database protection is in place for all users.

note_icon_note NOTE

ESET Mail Security installed on IBM Domino server with multiple Partitions counts users separately for each Partition. Monitoring page Mailbox count shows the sum of all Partitions. If you use Mailbox count tool, it will list users for each Partition with a Total counted mailboxes number.

note_icon_important IMPORTANT

Normally, all Partitions are protected. However, if you have protection turned off for certain Partitions, these are not protected and users will not be counted. Users of unprotected Partitions will not be included in the Total counted mailboxes.

note_icon_note NOTE

If integration of LMON.dll is disabled (Mail transport and all of the Database protection), Mailbox count on Monitoring page will show 0 mailboxes. However, On-demand database scan can be executed and will work.