How to

This chapter covers some of the most frequently asked questions and problems encountered. Click the topic title to find out how to solve your problem:

How to update ESET Mail Security

How to activate ESET Mail Security

How to schedule a scan task (every 24 hours)

How to remove a virus from my server

How Automatic exclusions work

If your problem is not included in the help pages list above, try searching by keyword or phrase describing your problem and search within the ESET Mail Security Help Pages.

If you cannot find the solution to your problem/question within the Help Pages, you can try our regularly updated online Knowledgebase.

If necessary, you can directly contact our online technical support center with your questions or problems. The contact form can be found in the Help and Support tab of your ESET program.