Recover from quarantine

If you need to recover an item from ESET Quarantine, select an item, or double-click to open. Click Recover, and the item will be released from quarantine. If this item ends up in the quarantine again, you likely have an active rule that automatically puts recovered notes back in the quarantine. You can modify or deactivate the rule before recovering an item.

Alternatively, you can use Enable whitelisting of notes released from quarantine feature in Mail Quarantine Advanced setup to prevent the item from being returned to quarantine. After you enable whitelisting, any future quarantined items will be signed, and a new option, Recover & Exclude, will be available for signed items quarantined by Database protection.

Only the IBM Domino mail server administrator has access to edit the template and send an information message to users.