App Lock forgotten PIN

If you forgot your App Lock PIN code and you do not have a fingerprint saved to your device, you have two options for unlocking the locked application, according on your Security Password settings:

You have set the Security Password in ESET Mobile Security

Open any locked application and tap Forgot your PIN? at the bottom of the screen. If you have set the Security Password, you will be prompted to enter it. This will disable the App Lock feature.

You have not set the Security password in ESET Mobile Security

If you did not set a Security Password, you will need to uninstall ESET Mobile Security and install it again.