ESET Mobile Security – Table of Contents

I forgot my App Lock PIN

If you forget your App Lock PIN and do not have a fingerprint saved to your device, you have two options for unlocking a locked application, depending on your Anti-Theft settings:

If you activated the Anti-Theft feature in ESET Mobile Security:

1.Open ESET Mobile Security.

2.Go to the App Lock feature.

3.Type your PIN. Tap Forgot your PIN? in the middle of the screen.

4.If the Anti-Theft feature is active, you are prompted to type your ESET HOME password. Type the password into the Password field and tap Enter.

5.Type your new PIN and tap ✓ to confirm it.

6.Type the same PIN again to confirm it. Tap ✓ when you are finished.

If you did not activate the Anti-Theft feature, uninstall ESET Mobile Security and install it again.