How to create a trial, cancel or convert a license from trial to full

From the Product Licenses section, you can also create, extend, convert and cancel trial licenses.

How to create a trial license

1.Click the Sites tab Sites tab, click the Site name and then click Edit from the drop-down menu. Alternatively, click Edit Licenses to manage licenses from a pop-up window.

2.Click Add License and use the Product drop-down menu to select an ESET product to add.

3.Type a number into the Quantity field.

4.Select the Trial check box and then click Save.

5.The Status will change to "Pending create" and the message "Site saved successfully" will display at the bottom of the page.

6.Refresh the page to see the Status update. Once the Status displays the green check mark Green check mark icon for when license has been successfully updated, the trial license has been successfully created in the system.

How to extend a trial license

A trial license is good for 30 days and you can extend the trial period up to three times. After each trial extension, the number of extensions available will be reflected in the Trial drop-down menu. Additionally, you can create a 60-day or 90-day trial license by following the extend trial license instructions below two or three times successively.  

1.Click the Trial drop-down menu, select Extend (3) and then click Save.
 
NOTE: If Extend (3) does not display in the Trial drop-down menu, your user does not have permissions to extend trial licenses. See the topic How to create a new User for more information about user rights and permissions.

2.The Status will change to "Pending create" Pending create icon and the message "Site saved successfully" will display at the bottom of the page.

3.Refresh the page to see the Status update. Once the Status displays the green check mark Green check mark icon for when license has been successfully updated, the trial license has been successfully created in the system.

How to convert a license from trial to full

1.Click the Trial drop-down menu, select Convert and then click Save.

2.The Status will change to "Pending update" Pending create icon and the message "Site saved successfully" will display at the bottom of the page.

3.Refresh the page to see the Status update. Once the Status displays the green check mark Green check mark icon for when license has been successfully updated, the trial license has been successfully converted in the system.

How to cancel a trial license

1.Click the Trial drop-down menu, select  "Cancel" and then click Save.

2.The Status will change to "Pending cancel" Pending create icon and the message "Site saved successfully" will display at the bottom of the page.

3.You can display a canceled license by clicking the show inactive check box in the Product Licenses section. You can reactivate a license by selecting the check box next to Active in the Manage column for the canceled license and then clicking Save.