ESET Online Help

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Submit support request

To assist as quickly and accurately as possible, ESET requires information about your ESET Server Security configuration, detailed system information, running processes (ESET SysInspector log file) and registry data. ESET will only use this data to provide technical assistance to the customer. This setting can also be configured from the Advanced setup (F5) > Tools > Diagnostics > Technical Support.


If you choose to submit system data you must fill and submit the web form, otherwise your ticket will not be created and your system data will be lost.

When you submit the web form, your system configuration data will be sent to ESET. Select Always submit this information to remember this action for this process.

Don't submit data

Use this option if you do not want to submit data. You will be redirected to ESET Technical Support web page.