Common questions

Why are workstations with EFDE not installed as part of Security Product Dynamic Groups?

EFDE is not considered a security product.

 

Can I migrate between EFDE and ESET Endpoint Encryption?

No. You cannot migrate between EFDE and ESET Endpoint Encryption.

 

What is the order of UEFI pre-boot login screens displayed if I have the UEFI pre-boot login enabled on the workstation?

EFDE pre-boot login is displayed after the UEFI pre-boot login.

 

Can I use the ESET Deployment tool to deploy All-in-one installer with EFDE?

Yes. You can use the Deployment tool to deploy All-in-one installer with EFDE.

 

Is there a similar thing like maintenance mode from ESET Endpoint Encryption available in EFDE?

Yes. EFDE  client version 1.2.0.5 and later supports maintenance mode.

 

When the IT department wants to perform maintenance, and the user does not want to give their EFDE password, the only option is to use a recovery password?

No. Client version 1.2.0.5 and later can use maintenance mode to pause the FDE authentication requirement.

 

Can I recover data from the formatted hard disk encrypted with EFDE?

No. You can not recover data from formatted hard disk encrypted with EFDE.