What to do if the program does not work properly

When a module is functioning properly, a green check mark icon is displayed. When a module is not functioning properly, a red exclamation point or an orange notification icon is displayed. Additional information about the module and a suggested solution to fix the issue is displayed in the main program window. To change the status of individual modules, click the blue link below each notification message.

If you cannot solve a problem using the suggested solutions, you can search the ESET Knowledgebase for a solution or contact ESET Customer Care. Customer Care responds quickly to your questions and helps resolve any issues with ESET Endpoint Security for macOS.