ESET Online Help

Search English
Select the topic

Submit system configuration data

In order to provide assistance as quickly and accurately as possible, ESET requires information about ESET Endpoint Security configuration, detailed system information and running processes (ESET SysInspector log file) and registry data. ESET will use this data only for providing technical assistance to the customer.

When submit the web form, your system configuration data will be submitted to ESET. Select Always submit this information if you want to remember this action for this process. To submit the form without sending any data click Don't submit data and you can contact ESET Technical Support using the online support form.

This setting can also be configured in Advanced setup > Tools > Diagnostics > Technical Support.


If you have decided to submit system data it is needed to fill and submit the web form, otherwise your ticket will not be created and your system data will be lost.