Submission of samples for analysis

If you find a suspiciously behaving file on your computer or suspicious site on the Internet, you can submit it to the ESET Research Lab for analysis  (may not be available based on your configuration of ESET LiveGrid®).

Sample submission enables you to send a file or a site to ESET for analysis using one of these methods:

1. Using the sample submission dialog can be found in Tools > Submit sample for analysis.
2. Alternatively, you can submit the file by email. If you prefer this option, pack the file(s) using WinRAR/ZIP, protect the archive with the password "infected", and send it to samples@eset.com.
3. To report spam, spam false positives or miscategorized websites by the Web control module, please refer to our ESET Knowledgebase article.

With Select sample for analysis opened, select the description from the Reason for submitting the sample drop-down menu that best fits your message:

• Suspicious file
• Suspicious site (a website that is infected by any malware)
• False positive file (file that is detected as an infection but are not infected)
• False positive site
• Other

File/Site – The path to the file or website you intend to submit.

Contact email – This contact email is sent along with suspicious files to ESET and may be used to contact you if further information is required for analysis. Entering a contact email is optional, select Submit anonymously to leave it empty.