Network protection troubleshooting

The Troubleshooting wizard helps you resolve connectivity problems caused by the ESET Firewall. From the drop-down menu, select a period of time during which communication has been blocked. A list of recently blocked communications gives you an overview of the type of application or device, reputation, and the total number of applications and devices blocked during that time period. For more details about blocked communication, click Details. The next step is to unblock the application or device on which you are experiencing connectivity problems.

When you click Unblock, the previously blocked communication will be allowed. If you continue to experience problems with an application, or your device does not work as expected, click The application still doesn't work, and all communications previously blocked for that device will now be allowed. If the issue persists, restart the computer.

Click Show changes to see rules created by the wizard. Additionally, you can see rules created by the wizard in Advanced setup > Network protection > Firewall > Advanced > Rules.

Click Unblock another to troubleshoot communications issues with a different device or application.