macOS GUI - Mode Installation

To leverage all available features for full functionality, you must install the EEI Agent on each machine to collect event logs.

Ensure that you have met the System Requirements needed for the successful installation of the EEI Agent.

1.Run ESET_Enterprise_Inspector.pkg file.

2.On the introduction screen, click on the Continue button.

3.On the read me screen, you can Print or Save the System requirements or Go Back. Click Continue.

4.You can change the installation folder on the installation type screen by clicking the Change Installation Location button. Click Install.

5.Enter your administrator credential to allow the installer to continue. Click Install Software.

6.After successful installation, click Close.

It is necessary to configure the agent correctly. The best way is to do it through policy:

1.In ESET PROTECT, go to Computers.

2.Go to details of the desired Mac computer and click on the Configuration.

3.Click Request Configuration, and from the list, choose ESET Enterprise Inspector Agent and click Open Configuration from the context menu.


4.Click the Convert to Policy button.

5.Fill in the Basic information as desired.

6.In the Settings window, fill the EEI Server IP address and port (by default 8093)

7.Choose the Certificate Authorities. Click Continue.

8.Assign the Mac computer you want to apply this policy to and click the Finish button.

From version macOS 10.14 onwards, in the ESET PROTECT computers alerts, you will receive the notification Enterprise Inspector doesn't have full disk access.

To fully functional EEI Agent, please grant full disk access.

Using MDM

To allow Full disk access remotely:

1.Download the .plist configuration file.

2.Generate two UUIDs with a UUID generator of your choice and use a text editor to replace strings with the text insert your UUID 1 here and insert your UUID 2 here in the downloaded configuration profile.

3.Deploy the .plist configuration profile file using the MDM server.

Your computer needs to be enrolled in the MDM server to be able to deploy configuration profiles to those computers.

Manual Setting

1.Open Preferences > Security & Privacy > Privacy

2.Unlock settings in the lower-left corner

3.Click on “full disk access

4.Open Finder and go to Library > Application Support > ESET, where you will find the application ESET Enterprise Inspector

5.Drag & drop this app to the application list in the Full Disk Access folder and check-mark it. The same check-mark already should be there for ESET Endpoint Security.

6.Lock your settings.