Upgrade ESET Endpoint Antivirus for macOS version 6 to version 7


important

After the upgrade from ESET Endpoint Antivirus for macOS version 6 to version 7, ESET Endpoint Antivirus for macOS will revert to default settings. This includes policies in the ESET management console.

ESET Endpoint Antivirus for macOS version 7 contains many differences to version 6, and some of the features are missing. Before you decide to upgrade your ESET Endpoint Antivirus for macOS, we recommend reading the topic Comparison of version 6 & version 7.

Local upgrade

Upgrade via command line

Upgrade via ESET management console

Local upgrade

1.Download the latest ESET Endpoint Antivirus for macOS installation file (.dmg).

2.Open the installation file (.dmg).

3.Double click the Install ESET Endpoint Antivirus for macOS iconeset_icon_small.

4.System will request access to files based on your installation file location. Click OK.

5.Click Continue if no other security application is installed. If there is another antivirus application installed, the installation might fail.

6.Click Continue to confirm the system requirements.

7.Click Continue.

8.Click Agree to accept the End-User License Agreement and Privacy Policy.

9.If you want to change the destination folder or change if all users have access to ESET Endpoint Antivirus for macOS, click Change Install Location. To start the installation, click Install.
arrow_down_home        Change Install Location

10.You might be prompted to enter the administrator password at the start of the installation.

11.Click Close to finish the installation.

12.After the installation, it is necessary to restart your computer for you to be able to allow full disk access for this new version of ESET Endpoint Antivirus for macOS.

13.After the restart, open the Apple menu.

14.Click System Preferences.

15.Go to Security & Privacy.

16.Select the Privacy tab.

17.In the Privacy tab, select Full Disk Access.

18.Click the lock icon and type the administrator password to allow making changes.

19.Check the ESET Endpoint Antivirus for macOS and ESET Real-time File System Protection options.

20.Reactive your ESET Endpoint Antivirus for macOS. You will find more activation options in the Activation topic.


Upgrade via command line

To upgrade ESET Endpoint Antivirus for macOS to version 7 via command line:

1.Download the ESET Endpoint Antivirus for macOS version 7.

2.Distribute the .dmg files to the target computers.

3.Run the installation as described in the Command line installation topic.


Upgrade ESET Endpoint Antivirus for macOS via ESET PROTECT or ESET PROTECT CLOUD

The following changes must be made in your configuration profiles in your MDM before the upgrade:

In the Full disk access configuration profile
 

Version 6

Version 7

Identifier

com.eset.eea.6

Identifier

com.eset.eea.g2

 

If you install ESET Endpoint Antivirus for macOS on macOS 12 and later, you need to add Full disk access for the Uninstaller.app. This is needed to remove version 6 from your system and to allow you to uninstall version 7 remotely in the future. To the Full disk access configuration profile, add:

ESET Endpoint Antivirus & ESET Endpoint Security on macOS 12 Monterey

Identifier

com.eset.app.Uninstaller

Identifier Type

bundleID

Code Requirement

identifier "com.eset.app.Uninstaller" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = P8DQRXPVLP

App or Service

SystemPolicyAllFiles

Access

Allow

In the Web access protection configuration profile

Version 6

Version 7

Identifier for the custom SSL VPN

com.eset.sysext.manager

Identifier for the custom SSL VPN

com.eset.network.manager


important

If you remove the settings for version 6 before upgrading to version 7, users will receive notification as if those settings were not applied. We recommend creating a new configuration profile for ESET Endpoint Antivirus for macOS version 7, deploying the configuration profile to the target computers, upgrading your ESET Endpoint Antivirus for macOS and removing the configuration profiles for version 6.

You can find the new configuration profiles for ESET Endpoint Antivirus for macOS version 7 for you to download in the Pre-installation settings topic.

After you deploy the new configuration profiles, continue the installation in the Deploy via ESET management console topic.