Cloud-based protection
ESET LiveGrid® is an advanced early warning system comprised of several cloud-based technologies. It helps to detect emerging threats based on reputation and improves scanning performance utilizing whitelisting.
By default, ESET Endpoint Antivirus for macOS is configured to submit suspicious files to the ESET Research Lab for analysis. Files with certain extensions such as .doc or .xls are always excluded. You can also add other extensions if there are specific files that you or your organization want to avoid sending.
To configure the ESET Endpoint Antivirus for macOS remotely:
1.In ESET PROTECT On-Prem, click Policies > New policy and type a name for the policy.
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To adjust the settings in an existing policy for ESET Endpoint for macOS (V7+), click the policy you want to change in the list of policies and click Edit > Settings. |
2.Click Settings and select ESET Endpoint for macOS (V7+) from the drop-down menu.
3.Adjust the desired settings.
4.Click Continue > Assign and select the appropriate group of computers.
5.Click OK > Finish.
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To configure the ESET Endpoint Antivirus for macOS locally see application preferences. |
In Detection Engine > Cloud-based protection, you can configure the following settings:
Cloud-based protection
Enable ESET LiveGrid® reputation system (recommended)
ESET LiveGrid® reputation system improves the efficiency of ESET anti-malware solutions by comparing scanned files to a database of whitelisted and blacklisted items in the cloud.
Enable ESET LiveGrid® feedback system
Data will be sent to the ESET Virus Lab for further analysis.
Submit crash reports and diagnostic data
Submit data such as crash reports, modules or memory dumps.
Help improve the product by submitting anonymous usage statistics
Allow ESET to collect information about newly detected threats such as the threat name, date and time of detection, detection method and associated metadata, scanned files (hash, filename, origin of the file, telemetry), blocked and suspicious URL's, product version and configuration, including information about your system.
Contact email (optional)
Your contact email can be included with any suspicious files and may be used to contact you if further information is required for analysis. Please note that you will not receive a response from ESET unless more information is needed.
Submission of samples
Automatic submission of detected samples
Based on the selected option, this can submit infected samples to ESET Research Lab for analysis and improve future detection.
•All infected samples
•All samples except documents
•Do not submit
Automatic submission of suspicious samples
Suspicious samples resembling threats and samples with unusual characteristics or behavior are submitted to ESET Research Lab for analysis.
Executable – Includes executable files: .exe, .dll, .sys
Archives – Includes archive file types: .zip, .rar, .7z, .arch, .arj, .bzip2, .gzip, .ace, .arc, .cab
Scripts – Includes script file types: .bat, .cmd, .hta, .js, .vbs, .ps1
Other – Includes file types: .jar, .reg, .msi, .swf, .lnk
Documents – Includes documents created in Microsoft Office, Libre Office or other office tool, or PDF's with active content.
Exclusions
Click Edit next to Exclusions to exclude specific files or folders from submission. The excluded files will not be sent to ESET Research Lab even if they contain a suspicious code.
Maximum size of samples (MB)
Define the maximum size of samples.