Enable system extensions locally

In macOS 11 (Big Sur), kernel extensions were replaced by system extensions. These require user approval before loading new third-party system extensions.

After installing  ESET Endpoint Antivirus for macOS on macOS Big Sur (11) and later, you receive the System Extension Blocked notification from your system and the Your computer is not protected notification from ESET Endpoint Antivirus for macOS. To access all ESET Endpoint Antivirus for macOS functions, you must enable system extensions on your device.

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Upgrade from previous macOS to Big Sur.

If you already installed ESET Endpoint Antivirus for macOS and you are going to upgrade to macOS Big Sur, you must enable the ESET kernel extensions manually after the upgrade. Physical access to the client machine is required. When you are accessing remotely, the Allow button is disabled.

When you are installing the ESET product on macOS Big Sur or later, you must enable the ESET system extensions manually. Physical access to the client machine is required. When you are accessing remotely, this option is disabled.

To enable system extensions manually:

1.Click Open System preferences or Open Security Preferences in one of the alert dialogs.

2.Click the lock icon at the bottom left to allow changes in the settings window.

3.Use your Touch ID or click Use Password and type your User Name and Password, and then click Unlock.

4.Click Details.

5.Select all three ESET Endpoint Antivirus for macOS.app options.

6.Click OK.

For a detailed step-by-step guide, see the ESET Knowledgebase article. (Knowledgebase articles are not available in all languages.)