ESET Online Help

Search English
Select the topic

Application support status

ESET Endpoint Antivirus can show automated notifications or warnings to inform you about upcoming application support status changes or available application updates in several places in the main program window.


note

Read more about:

The table below shows some of the examples of product statuses and notifications with actions based on categories:

Category

Notification or alert window

Update page

Help and support page

New feature or servicing update available

note A new version is available

 

An update containing important servicing fixes required by ESET Endpoint Antivirus is available. Update now to ensure the most up-to-date protection.

Action: Learn more

note A new version of ESET Endpoint Antivirus is available

 

A new version of ESET Endpoint Antivirus is available

Actions: Update now/Enable auto-updates

note A new version of ESET Endpoint Antivirus is available. Update now to get the latest version with new features and improvements.

Supported until: mm/dd/yyyy

note A servicing update is available

 

A new version of ESET Endpoint Antivirus is available. Update now to get the latest version with new features and improvements.

 

Action: Learn more

icon_details_hover A servicing update for ESET Endpoint Antivirus is available

 

Installed version number

Supported until: mm/dd/yyyy

 

Action: Learn more

note An update containing important servicing fixes required by ESET Endpoint Antivirus is available. Update now to ensure the most up-to-date protection.

Supported until: mm/dd/yyyy

important Device restart recommended

 

An update containing important servicing fixes required by ESET Endpoint Antivirus is available. Update now to ensure the most up-to-date protection.

 

Action: Learn more

 

Supported until: mm/dd/yyyy

warning A critical servicing update is available

 

An update containing critical servicing fixes required by ESET Endpoint Antivirus is available. Update now to ensure the most up-to-date protection.

 

Action: Learn more

warning A critical servicing update for ESET Endpoint Antivirus is available

 

Installed version number

Supported until: mm/dd/yyyy

 

Action: Learn more

warning An update containing critical servicing fixes required by ESET Endpoint Antivirus is available. Update now to ensure the most up-to-date protection.

Supported until: mm/dd/yyyy

warning Device restart required

 

An update to version number has been downloaded, containing important servicing and stability fixes required by your ESET Endpoint Antivirus. Update now to ensure the most up-to-date protection.

 

Action: Learn more

 

Supported until: mm/dd/yyyy

Expiring support for application

important Support for your installed application version ends on mm/dd/yyyy, and your device will soon lose protection. Update now to stay protected.

 

Action: Update now

important Installed version number/Supported until: mm/dd/yyyy

 

Actions: Update now/Enable auto-updates

important Support for the installed version of ESET Endpoint Antivirus ends soon, and your computer will lose protection. Update now to stay protected.

Supported until: mm/dd/yyyy

important ESET Extended Support for your installed application version ends on mm/dd/yyyy, and your device will soon lose protection. Update now to stay protected.

 

Action: Update now

important Installed version number/Supported until: mm/dd/yyyy

 

Actions: Update now/Enable auto-updates

important ESET Extended Support for the installed version of ESET Endpoint Antivirus ends soon, and your device will lose protection. Update now to stay protected.

Supported until: mm/dd/yyyy

important The support for your installed application version ends on mm/dd/yyyy and newer application versions do not support your operating system version. Upgrade your operating system to get the latest application update and stay protected.

 

Actions: Learn more

important Installed version number

Supported until: mm/dd/yyyy

 

Action: Learn more

important Support for the installed version of ESET Endpoint Antivirus ends soon, and your computer will lose protection. Update now to stay protected.

Supported until: mm/dd/yyyy

important ESET Extended Support for the installed application version ends soon

 

The support for your installed application version ends on mm/dd/yyyy. Upgrade your operating system to get the latest application update and stay protected.

 

Action: Learn more

important ESET Extended Support for the installed version of ESET Endpoint Antivirus ends soon

 

Installed version number

Supported until: mm/dd/yyyy

 

Actions: Learn more

important ESET Extended Support for the installed version of ESET Endpoint Antivirus ends soon, and your device will lose protection. Update now to stay protected.

 

Supported until: mm/dd/yyyy

Application version no longer supported

warning The installed application version is no longer supported

 

Support for your installed application version has ended, and your device may not be protected. Update now to get protection.

 

Action: Update now

warning The installed version of ESET Endpoint Antivirus is no longer supported

 

Installed version number/Supported until: mm/dd/yyyy

 

Actions: Update now/Enable auto-updates

warning Supported until: mm/dd/yyyy

warning The installed application version is no longer supported

 

The support for your installed application version has ended and newer application versions do not support your operating system version. Your computer is not protected. Upgrade your operating system to receive the latest application update and get protection.

 

Action: Learn more

warning The installed version of ESET Endpoint Antivirus is no longer supported

 

Installed version number

Supported until: mm/dd/yyyy

 

Action: Learn more

warning Support for the installed version of ESET Endpoint Antivirus has ended, and your computer is not protected. Update now to get protection.

Supported until: mm/dd/yyyy

Operating system update required

important The support for your installed application version has ended and a newer application versions do not support your operating system version. Your computer is not protected. Upgrade your operating system to get the latest application update and stay protected.

 

Action: Learn more

example ESET Endpoint Antivirus

Installed version number

Supported until: mm/dd/yyyy


note

Customers who order ESET extended Support for the affected application version will see the regular yellow application status Support for your installed application version ends soon before the End of Life date. After this date, the product will display that it is supported (green application status), and later, when the Extended Support end is near, the yellow application status will reappear with the notification ESET Extended Support for your installed application version ends soon.